Warranty
At Colormond, we believe in creating high-quality designs that you can cherish and wear for a lifetime. While we craft each piece with the utmost care and durability, we understand that wear and tear is inevitable. To ensure your satisfaction and the longevity of our products, we offer a comprehensive 24-month warranty from the date of purchase.
24-Month Warranty Coverage
For 24 months from the purchase date, Colormond will cover any damage to your piece. This warranty includes:
- Material and manufacturing defects
- Breakage under normal wear and tear
Lifetime Repair Service
Our commitment to your satisfaction doesn't end after 24 months. Beyond the warranty period, we offer a lifetime repair service for a small fee. This service ensures that you can continue to enjoy your Colormond jewelry for years to come.
Warranty Exclusions
The 24-month warranty does not cover:
- Lost items
- Damage due to inappropriate use or storage
- Repairs or modifications performed by third parties
Claiming Your Warranty
If you need to make a warranty claim, Colormond will cover all costs associated with a valid claim. To initiate a claim, please contact our customer service team at help@colormond.com with your proof of purchase and a description of the damage.